If you don't
find an answer to your question, please e-mail or call us
with your question. You can find contact information here.
Do I
have to pay for ResNet (Internet) service?
ResNet is a part of your standard housing costs, no additional fees are charged. While there
are no fees to connect, a charge is included in your housing
fees whether or not you use your connection.
How do
I find my ethernet address?
Windows XP, Windows Vista:
Click the Start button (bottom left corner of screen) and
choose run. In the box that appears type " cmd "
and press Enter. At the command prompt, type " ipconfig
/all " and press Enter. The number we need is labeled
Physical Address and should look something like 00-06-5B-1C-90-8D
What
type of computer do I have?
If
your computer is made by Apple, then you are running a Macintosh
computer. Otherwise you are probably running a PC, with
some version of Windows.
What
do I need to do to use ResNet service?
3 Steps to Get Your Computer Ready and Keep it Safe at School
What
do I do if I can't connect to the Internet?
If you were able to connect to the internet in the last
few days, try restarting your computer. If you have never
been able to connect, the first thing to do is determine
whether the problem is on your end or ours. Make sure that
all of the cords are connected properly to the back of your
computer's case. Next make sure that your ethernet cable
is plugged into the red data jack on the wall.
Finally check your Internet Explorer settings by opening
Internet Explorer, choose the Tools menu and click Internet
Properties. Choose the Connections tab and click on the
LAN Settings button. All of the check boxes on this page
should be unchecked.
If you still cannot connect to the Internet then contact
us at RLIS so we can be of assistance.
What
kind of cord do I need to connect to ResNet?
To connect to ResNet you need an ethernet cable. Specifically
you need an RJ-45 cable. This is a standard ethernet cable.
Where
can I get a cord to connect to ResNet?
You can purchase an RJ-45 cord at the front desk of your
Residence Hall. The cost is $5 per cable. If you wish to get
a longer cable than we sell(this is almost never necessary in teh Residence Hall rooms)
then you can pick one up at almost any computer store. The
cords we sell are MUCH cheaper than store prices.
What
is my EAGLE username and password?
Your EAGLE username
is:
The first 8 letters of your last name + "." +
the first 4 letters of your first name
Your password is:
the last four digits of your ID, your birth month and
day, and "@UWL" at the end of it
Example:
Joseph Schmoe has ID# 123456789 and was born on January
2
His username is: schmoe.jose
password: 67890102@UWL
Jan Schmoettely
has ID# 987654321 and was born on December 2
Her username is: schmoett.jan
password: 43211202@UWL
When logging
on to student email(or for downloading anti-virus software)
you need to precede your user name with eagle\
